Rawai Palm Beach Resort - SHA Extra Plus

The resort is beautifully designed around a fabulous central pool within a lush tropical garden setting. Rooms were very comfortable, spacious and clean . A very nice ambiance. Staff were very friendly.

The hotel has a great location, the staff was very friendly and the pool area was amazing. The design is a little dated, yet I felt it gave the hotel some charm. The bath in the room was great, really enjoyed it in a rainy day. The breakfast was good, not a lot of vegetarian options (but it's the same in old the hotel we stayed in Thailand). The hotel offers free transfer to nai harn beach, which is amazing.

The Pool was very large and continuously cleaned .We had Monsoon Rain and Wind , but it always looked good. Our rooms ( we had 3 different ones over our stay ) all had peculiar layouts ie hand basin in the middle of the bedroom or full size mirror on the toilet door . Rooms were always clean and comfortable. Breakfast was an included buffet style . I always enjoyed the variety. Unfortunately some guests wasted more than they ate . I found that disrespectful to our hosts .

Pool area:The pool area is beautiful and spacious, with a pool bar that serves smoothies, ice cream, and drinks to guests both in and out of the water. Unfortunately, as is often the case, there are too few sun loungers and, above all, too few sun umbrellas. Some of the sun umbrellas and loungers are also broken or very worn. Around the hotel area, there are several ponds with 50 cm large (koi?) fish. Breakfast: Breakfast is served on a large covered terrace. The selection is not huge, but most of what you might want is available. I didn’t find the coffee tasty, but that’s a matter of preference. Reception: We were initially offered two ground-floor rooms, but they had no good seating areas outside, so we switched to rooms with a balcony. This was done without any problems, and the staff was very friendly. Both check-in and check-out went smoothly. We also received great help in booking excursions. Room: The beds were (as everywhere in Thailand) quite firm. The room had plenty of power outlets that worked with European plugs. We had two connecting rooms and kept the door open since the children stayed in one of them. However, the air conditioning units counteracted each other, making one room constantly freezing and the other very warm. This would probably have worked much better with the connecting door closed. The bathroom had a floor-to-ceiling window facing the bedroom. The roller blind covering the window had gaps of several cm, so there was quite a bit of visibility into the toilet and shower. The bathroom lacked any hooks for hanging towels or clothes—there wasn’t a single hook in the room or hallway either. Surroundings: Rawai Beach is a bit dirty and not suitable for swimming. Take a transfer to one of the other beaches instead! There is a 7-Eleven nearby and a large supermarket 800 meters away. Stores in Thailand do not sell alcohol in the afternoons (good to know). The restaurants Vida Nova and Costa Grill 200m away are excellent!

We stayed in a deluxe pool access room and it was outstanding. Huge space, beautiful decor, shower and bath were amazing and the access to the pool was actually a private pool outside your room with built in seats in the water with a opening to go out to main pool. The resort grounds and pool were so big and beautiful with a perfect beach pool for kids. It exceeded out expectations. Location was great if you want a quieter pace. It was perfect for us.